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E-commerce IR Pro

What does the age of agency mean for retail?

Richard Taylor
Freedom Furniture sofa

How Freedom Furniture is turning casual browsers into loyal customers

SAP
Clothes on a rail.
Strategy

What big questions will shape retail in 2026?

Jason Pallant
Lachlan Brahe, commercial director at Epsilon Australia.

How AI will define the next evolution of retail media this year

Epsilon
A person visits the World Artificial Intelligence Conference in Shanghai, China
Strategy IR Pro

Billions in red envelopes: Inside the battle for China’s AI super-app future

Tong Van
Workforce IR Pro

Job cuts, lapsed deals and Coles: What’s really going on at Ocado

Stephanie Caite Chadwick
Bunnings Warehouse
Regulatory

Bunnings decision may open door to facial recognition free-for-all

Margarita Vladimirova
Conference delegates in roundtable discussion

Retail rewired: Why human-centred retail is the priority for 2026

iMedia Summits
Cool fashion stylish teen girl model shopper buyer wearing trench coat holding paper shopping bags walking on busy big city street buying sale retail clothes in downtown store mall outdoors.

Smarter shoppers, higher standards: Why retailers must prove their value in 2026

ReStore for Retai‪l‬
E-commerce IR Pro

Taste meets technology: How Dotshop is putting curation back into luxury

Stephanie Caite Chadwick
male customer checking prices

In 2026, consumers will remain price sensitive, but intolerant of friction

Tapestry
a furnished living room

Inside the room that sells: The playbook for confidence‑driven visual commerce

PropTexx
Tukcom mall
Sustainability IR Pro

Inside Asia’s fast-growing market for used and repaired devices

Michael Baker
Woolworths customers
Supermarkets IR Pro

Why grocery is becoming the next test case for agentic AI

Tahlia Whitfield
L’Oréal models
Strategy IR Pro

Inside L’Oréal’s US$380 million bet on AI, data and India

Tong Van
AI IR Pro

What does it mean to be visible in an AI-curated world?

Tahlia Whitfield
ChatGPT adverts
Strategy IR Pro

What ChatGPT ads mean for Australian retailers

Richard Taylor
customer digital patience

What happens when your ‘no-worries’ customer finally starts to worry?

Twilio
shopping cart
Supermarkets

Do Woolworths shoppers want Google AI adding items to buy? We’ll soon find out

Uri Gal
Woolworths Google Gemini
Supermarkets

Woolworths teams up with Google AI in ‘global game changer’

Harry Booth
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