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Tess Bennett

Tess Bennett is an award-winning mid-career journalist and editor, reporting on business, retail and technology sectors for B2B publications.

From the author

Disney’s response to digital disruption in retail

Disney Retail executive vice president talks omnichannel at the NRF.

Haigh’s Chocolate plots Easter expansion

Family-owned chocolate maker set to open third Sydney location in time for Easter bunny.

Three key retail trends from the NRF Big Show

Tess Bennett recaps the key themes from the annual National Retail Federation Convention and Expo.

Marks & Spencer attacks Australian market

British retailer launches new online store geared towards Aussies.

Leadership lessons from Gen. Colin Powell

The most important asset for retailers.

NRF Day One: Top 10 retailers worldwide

National Retail Federation (NRF) 2016 convention and expo kicks off in New York.

Big W toys with beacon deployments

A look Big W's playful campaign-based beacon deployment.

Stylerunner hires extra elves for Christmas

Online retailer launches VIP shopping service for Christmas.

Rapha rolls into Melbourne

Global cycling brand sets up shop in key cycling city.

From loyalty to advocacy

Loyalty should focus on interactions not just transactions, argues customer experience expert.

Selfridges flirts with futuristic department store

'Department stores need to radically rethink spaces to stay relevant in a digitally-defined future.'

Naked Ambition: ‘We can be the Netflix of wine’

Wine retailer bullish about future as it moves to unsettle the liquor industry.

Gym & Fitness bulks up operations

From eBay experiment to global exporter.

Unlocking customer experience thinking

How to create positive memories and build strong brand attachment.

The Good Guys and Whirlpool tie the knot

The relationship between retailer and supplier is changing.

Destination Legoland for Chadstone

Attractions, such as Legoland, to become increasingly important for retail developments.

David Jones to test waters at Barangaroo

David Jones tempts with 'the new face of Australian department stores.'

No slowing down for rapid fashion retailer

UK e-tailer aiming to carve out a larger slice of the Australian market.