Peter James Ryan
Peter James Ryan is acknowledged as one of Australia's leading retail business and marketing consultants, presenters, authors and industry commentators, backed by over 30 years’ experience working in and on retail businesses. Peter has been a regular contributor to Inside Retail since 2011.
From the author


The only question a retailer needs to answer
There’s no shortage of opportunities for success in retail today – leadership’s challenge lies in distilling the useful,...
Jul 12, 2018

It’s all about balance
Retail opportunity has and always will be about the differences between shoppers not the sameness.
Jun 20, 2018

Eyes off the customer
The banking royal commission will let us vent but has little chance of fixing the problem.
May 31, 2018

How does the Facebook inquiry relate to retail?
What can retailers learn from Facebook's woes?
Apr 23, 2018

So what’s the game plan now for Myer?
Retreating to the defensive ground of ‘glorified Kmart’ out of fear, deeply entrenches the very problems that are killin...
Mar 28, 2018

Recruiting the next generation of shoppers
Though technology has indeed changed all our retail lives, it is risky to think future shoppers only have eyes on their ...
Mar 8, 2018

The reality of segmentation
Segmentation may be seen as the key to tapping into your key customers, but segments don’t walk through the door to buy ...
Feb 28, 2018

The future is local
Colourful streetscapes, courtyards, laneways and gardens are increasingly drawing consumers away from bland, cookie cutt...
Feb 26, 2018

Myer – a case study in who shouldn’t invest or lead retailers
The ailing retailer can have a very bright future, but two things need to change.
Feb 23, 2018

Data can’t save our department stores
Can someone explain how retailers that sit on some of the world’s richest sources of big data, fail to compete with thos...
Jan 24, 2018

A free ride from the economy to lift your profit isn’t on the horizon
Australian retail businesses cannot continue to do what they are doing, the same way they are doing it.
Jan 15, 2018

Christmas retail – what a turkey!
Two forces combined are ruining the six weeks before Christmas.
Jan 12, 2018

It’s all in the detail
Modern retailers need to display they care or the cash register won't ring.
Jan 10, 2018

Mirror, mirror on the wall, so who is the cheapest of them all?
Retail is overdue for a clean out and we’re in the middle of it now – globally.
Jan 3, 2018

Not being online can be liberating
E-commerce should not be an automatic inclusion in the operational armoury of all retailers.
Nov 28, 2017

We have the wrong attitude to retail ambition in this country
Australian retailers need to be supported in taking the necessary risks to successfully challenge on the global scene.
Nov 12, 2017

Technology desperate to be liked
Asking for systemised likes and ratings after every transaction is only going to end up alienating customers.
Nov 9, 2017

How much for retail manufacturing?
Aussie retailers must reignite product development that leads to consumer acknowledged differentiation or they are dead.
Oct 23, 2017