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Signs of slowing in household spending after interest rate rises
Consumer spending intentions measured by the CommBank Household Spending Intentions Index rose 2.9 per cent in May to 11...
How small business owners can love payment solutions
The CommBank Smart Terminal uses dual SIM and WIFI for extra connectivity meaning businesses are always ready to use and...
Weber tech innovations awarded
Obsessed with innovation, barbecue retailer Weber Store forayed into outdoor kitchens – using an app to support design a...
What consumers really think about brands’ social purpose
Our Consumer Insights report shows that one in three consumers are now more conscious of shopping from purpose-led brand...
Vinnies awarded for overcoming pandemic challenges
Vinnies Victoria not only maintained its community support during the Covid-19 pandemic, but it also expanded its servic...
TerryWhite Chemmart celebrated for its customer wellbeing program
Pharmacy TerryWhite Chemmart (TWC) has won the 2022 Customer Experience of the Year at the Retailer Awards presented by ...
Retail spending intentions fell in January, but the rebound gathered pace
CommBank Chief Economist Stephen Halmarick also confirmed a positive economic growth outlook, saying that “we continue t...
Helping retailers grow and shoppers save
By using artificial intelligence to connect CommBank’s 7.5 million digitally active customers with Australian retailers,...
Boxing Day spend tipped to hit $4bn this year
Overall, shoppers are expected to spend 22 per cent more this December relative to all other months of the year.
Imagine being able to see into the future
Gaining unique insights into consumers’ likely purchasing behaviour is now possible through the CommBank Household Spend...
Cyber Week spending stays flat on record-setting 2020: CBA
“It was great to see people out and about making the most of bargains as well as spending big online.”
The modern retail playbook: Lockdown’s over, so what’s next for e-commerce?
There’s no question that e-commerce has been a major winner for the retail industry since Covid hit.
Retail spending jumped in October as customers returned to shops
Released from lockdown, customers spent almost 10 per cent more across retail in October, said CBA.
CBA: Spending levels boom as restrictions eased last week
Spending levels for last week were, on average, 20 per cent higher than 2019 - the last year before Covid-19 impacted th...
The winners of NSW’s reopened retail: CBA
Local residents came out in force last week to help retailers big and small get back on their feet.
Retail is back, but have your customers changed?
With New South Wales-based retailers opening their doors to shoppers and Victorian businesses set to follow, Australian ...
Purebaby navigates shifting consumer behaviours
The retail sector has undergone an upheaval during the pandemic, with a dramatic shift in shopping behaviours online and...
Customers tightened wallets again in July as lockdowns kicked off
Rolling lockdowns impacted spending intentions severely, according to CBA chief economist Stephen Halmarick.
Support to see retailers through challenging times
Commonwealth Bank is committed to continue offering Covid support for businesses as they navigate their various pandemic...
Meeting ever-changing consumer needs isn’t going unnoticed
Our inaugural CommBank Consumer Insights Report examined Australians’ shopping behaviours amid the pandemic.
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