From the author
Signs of slowing in household spending after interest rate rises
Consumer spending intentions measured by the CommBank Household Spending Intentions Index rose 2.9 per cent in May to 11...
How small business owners can love payment solutions
The CommBank Smart Terminal uses dual SIM and WIFI for extra connectivity meaning businesses are always ready to use and...
Weber tech innovations awarded
Obsessed with innovation, barbecue retailer Weber Store forayed into outdoor kitchens – using an app to support design a...
What consumers really think about brands’ social purpose
Our Consumer Insights report shows that one in three consumers are now more conscious of shopping from purpose-led brand...
Vinnies awarded for overcoming pandemic challenges
Vinnies Victoria not only maintained its community support during the Covid-19 pandemic, but it also expanded its servic...
TerryWhite Chemmart celebrated for its customer wellbeing program
Pharmacy TerryWhite Chemmart (TWC) has won the 2022 Customer Experience of the Year at the Retailer Awards presented by ...
Retail spending intentions fell in January, but the rebound gathered pace
CommBank Chief Economist Stephen Halmarick also confirmed a positive economic growth outlook, saying that “we continue t...
Helping retailers grow and shoppers save
By using artificial intelligence to connect CommBank’s 7.5 million digitally active customers with Australian retailers,...
Imagine being able to see into the future
Gaining unique insights into consumers’ likely purchasing behaviour is now possible through the CommBank Household Spend...
Retailers now have a smarter way to accept payments
With the Smart terminal, CommBank seeks to transform how payments happen in Australia – making them more intelligent, co...
Retail is back, but have your customers changed?
With New South Wales-based retailers opening their doors to shoppers and Victorian businesses set to follow, Australian ...
Purebaby navigates shifting consumer behaviours
The retail sector has undergone an upheaval during the pandemic, with a dramatic shift in shopping behaviours online and...
Support to see retailers through challenging times
Commonwealth Bank is committed to continue offering Covid support for businesses as they navigate their various pandemic...
Meeting ever-changing consumer needs isn’t going unnoticed
Our inaugural CommBank Consumer Insights Report examined Australians’ shopping behaviours amid the pandemic.
Understanding the consumer of 2021
Our report examined five major consumer trends brought about by the pandemic and likely to feature in 2021, making it a ...
March spending intentions surge amid Australia’s economic rebound
Stronger spending intentions on COVID-hit sectors reflect broad economic recovery and base effects, according to combine...
CommBank helps unlock opportunities for businesses
"To be able to get insights that help you deliver something that doesn’t annoy anybody but makes the consumer experience...
Rebel leads in experiential store design with two Inside Retail award wins
From shooting hoops and playing virtual games, to getting an athlete’s advice on the perfect running shoe, Rebel knows w...
The uneven impact of the pandemic in retail
New data from the Commonwealth Bank illustrates a diversion of experiences among retail businesses.
Online sales soar over Black Friday weekend
Online spending on clothing as well as purchases in department and electronics stores soared by more than 100 per cent.
Events
