From the author
Helping retailers grow and shoppers save
By using artificial intelligence to connect CommBank’s 7.5 million digitally active customers with Australian retailers,...
Imagine being able to see into the future
Gaining unique insights into consumers’ likely purchasing behaviour is now possible through the CommBank Household Spend...
Retailers now have a smarter way to accept payments
With the Smart terminal, CommBank seeks to transform how payments happen in Australia – making them more intelligent, co...
Retail is back, but have your customers changed?
With New South Wales-based retailers opening their doors to shoppers and Victorian businesses set to follow, Australian ...
Purebaby navigates shifting consumer behaviours
The retail sector has undergone an upheaval during the pandemic, with a dramatic shift in shopping behaviours online and...
Support to see retailers through challenging times
Commonwealth Bank is committed to continue offering Covid support for businesses as they navigate their various pandemic...
Meeting ever-changing consumer needs isn’t going unnoticed
Our inaugural CommBank Consumer Insights Report examined Australians’ shopping behaviours amid the pandemic.
Understanding the consumer of 2021
Our report examined five major consumer trends brought about by the pandemic and likely to feature in 2021, making it a ...
March spending intentions surge amid Australia’s economic rebound
Stronger spending intentions on COVID-hit sectors reflect broad economic recovery and base effects, according to combine...
CommBank helps unlock opportunities for businesses
"To be able to get insights that help you deliver something that doesn’t annoy anybody but makes the consumer experience...
Rebel leads in experiential store design with two Inside Retail award wins
From shooting hoops and playing virtual games, to getting an athlete’s advice on the perfect running shoe, Rebel knows w...
The uneven impact of the pandemic in retail
New data from the Commonwealth Bank illustrates a diversion of experiences among retail businesses.
Online sales soar over Black Friday weekend
Online spending on clothing as well as purchases in department and electronics stores soared by more than 100 per cent.
Coronavirus shines a light on relevance and purpose
Commbank reflects on how some brands have managed the uncertainty of Covid-19.
Getting the basics right key to fast food innovation
Through the pandmic fast-food and take-away has been more dynamic than ever. And many are innovating at pace.
Developing the foundations to support rapid change
Commbank analyses the changes to the hardware sector, and what can be done to cement a stronger business.
What sets strong retailers apart?
As the sector starts thinking about the future, some of the time-tested traits of strong retailers are reasserting thems...
Online sales are growing, but not as fast as retailers expect
Sponsored: Multi-channel and online retailers more upbeat about revenue growth.
Harnessing the full potential of online marketplaces
They present a significant opportunity, if retailers get the strategy right.
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