Both Myer and David Jones have just posted sizeable sales increases for Q1 – to the tune of 3.9 per cent for the former, and an even more impressive 12.2 per cent for the latter. But exactly how have both department stores achieved these impressive results? In our cover story this week, we read between the lines and offer some clarity on these expectation-exceeding results.
In From The Source this week, we chat to Brian Swersky, one half of the duo that pulled Lincraft out of receivership a decade ago and has since returned the retail chain to the heights of success. Swersky offers some illuminating views, particularly on the challenges of managing customer expectations regarding online shopping and social media.
In news this week, we look at Cotton On’s involvement in the Black Friday and Cyber Monday global shopping events, while also wrapping up recent industry events by Magento and Bronto.
In features this week, we profile the new Kathmandu flagship on Melbourne’s Bourke Street, which pushes the envelope on sustainability and is a model for future retail store design.
You’ll find all of this, and much more, in Inside Retail Weekly Issue 2072.
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