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Have you missed the click-and-collect train?

Many experts say the Covid-19 pandemic demonstrates the importance of business flexibility. After all, the willingness to adapt quickly was central to the mid- and post-pandemic success of innovative market leaders such as Guzman Y Gomez, Coles, and Woolworths. These companies, along with others, managed to thrive by implementing futuristic strategies that streamlined their operations while also increasing service quality.  The already promising click-and-collect model is a perfect example