2024 Retail Insights and Shopper Sentiment
In this report:
- 76% of consumers shop in physical stores at least once a month
- 39% of shoppers deem loyalty programs a critical factor in their shopping decisions
- 56% of consumers are drawn to physical stores to view products in real life
The 2024 Retail Insights and Shopper Sentiment report is a combined effort from Lightspeed and Inside Retail and delves into the minds and behaviours of your customers – shedding light on their shopping preferences, habits and expectations.
In the age of unified commerce, it’s increasingly evident that harnessing the dynamics of both online and in-store shopping is key to retail success. In fact, a recurring theme within the insights reveals that the appeal of in-store shopping is not diminishing; instead, it is undeniably evolving.
This report analyses the responses collected from 750+ randomly selected Australian adults in August 2023.
Download the the 2024 Retail Insights and Shopper Sentiment report
