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Retail customer engagement trends

Navigating the future of retail: Key engagement trends for 2025

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JB Hi-Fi’s omnichannel success: How the brand connects online and in-store

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Lessons in retail tech from Sephora that companies can steal

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Regulatory IR Pro

Why a price comparison tool would be a boon for consumers – and the ACCC

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Data IR Pro

Walmart and Applebee’s executives explain the power of employee insights

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Strategy IR Pro

Capri’s three-year journey to adopt a ‘data culture’ to drive decision-making

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Data IR Pro

Kogan CTO shares seven experimental use cases for generative AI in retail

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Country Road Group’s Matthew Horn on fostering a culture of experimentation

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How KFC and Shake Shack use data to meet rising customer experience expectations

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Security IR Pro

How retailers can protect against costly IT outages and cyber disruptions

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Regulatory IR Pro

How to get your first-party data strategy right

Anna Samkova
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E-commerce IR Pro

Tag management: The unsung hero of data-driven retail marketing

Richard Taylor
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Data IR Pro

How AI-driven hyper-personalisation is transforming retail

John Costello
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Executive interviews IR Pro

‘Prove people wrong’: Marieke Van Bruggen on working in data and digital retail

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Data IR Pro

Stand-alone vs embedded CDPs: What’s best for retailers in 2025?

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Data IR Pro

Ten AI trends retailers must embrace in 2025 to stay ahead

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E-commerce

How Mitre 10 personalised its e-commerce site for every store in its network

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How to reimagine the end-to-end customer experience with personalisation

Adobe
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Strategy

The most common mistake retail execs make about data: GPC’s head of analytics

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Sustainability IR Pro

Seven trends revolutionising the future of retail by 2030

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