Ikea is trialing in-store Mobile checkout in its Logan and North Lakes stores in Queensland with the aim of speeding up the buying experience at the furniture and homewares chain.
From today onward, customers will be able to use the Ikea App to scan a product’s barcode, creating a virtual shopping cart which can then be paid for at a marked checkout on the way out of the store.
According to Ikea country customer manager Christian Becker, the new checkout system will speed up the purchasing process for customers, who will no longer need to pack, unpack and repack trolleys or bags at the checkout.
“Our co-workers can now also support more customers where their help is most needed, which is super important in the busy Christmas shopping period,” Becker said.
“Our goal is to provide our customers with a consistent, seamless, and efficient shopping experience across all channels.
“Mobile check-out is a first for home furnishing retailers in Australia, and we’re proud to lead the way wit this initiative with the aim of creating a no-wait checkout experience for our customers.”