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The modern retail playbook: Why diversity & inclusion aren’t just buzzwords

The terms ‘diversity and inclusion’ are constantly being discussed in retail these days, and unfortunately, in some cases, they’ve lost their true meaning in favour of virtue-signalling.  In the final episode of the our four-part video series called The modern retail playbook, Matt Skerritt, founder of online retailer Every Human, chats with Jerry Macey, head of consumer at Commonwealth Bank, about how he launched his lifestyle business aimed at people of all abilities and how busines