About the author

Norrelle Goldring

Articles

Where there’s hope, there’s life

How global retailers are responding to the COVID-19 crisis.

Life after coronavirus

What will consumer buying patterns be like once the COVID-19 pandemic is over. Here are a few predictions.

Eat, pray, shop: When retail meets religious

The transformation of malls into community centres has led to the rise of places of worship in retail around the globe.

Luxury resale comes of age

Luxe items are now more affordable for younger generations, but some brands risk the train leaving without them.

Luxury brands cosy up to customers in opulent hotels

Savvy brands are increasingly moving into travel and leisure.

How to sell the sizzle not the steak

It’s no secret that retailers must evolve beyond product to survive, but here’s how.

Blurring the lines between fashion and culture

There is a symbiotic relationship between the busy world of retail, fashion and design and the high culture of galleries and museums.

Doing retail activism right

The retailers around the world that are walking the talk, and winning fans.

A shot in the arm for pharmacy

How the sector is evolving in the US and UK for older – and beauty obsessed – customers.

Retailers take social responsibility to next level

How Toms, HoMie and others use business as a force for good.

Dealers pull out all the stops to sell cars

Businesses get creative to stay relevant in a GoGet world.

How global retailers are using immersive experiences in stores

Here’s what Puma, Bose, Shimano and others are doing.

When is a cafe not a cafe? When it’s a hybrid

Bookstores that serve coffee, bike shops that sell beer – a look at hybrid cafes.

From Area 51 to Showfields

The latest in retail experiences run the gamut from aliens to gin libraries.

Designer bakeries rise to the occasion

Independent bakeries are stepping their store design to match their artisan products.

What’s the role of retailers after a shooting?

Walmart has taken small steps to reduce gun violence – is it enough?

Skin clinics: Cannibal or boost to skincare retail?

As clinics go mainstream, are they helping to boost brands’ sales?

When glitter isn’t enough, it’s time to get creative

Branded jewellery retailers are joining the experiential party.

The retailers making food waste history

Zero-waste and bulk food stores are gaining momentum around the world.

Independent bookstores make a comeback

Bookstores are resurging by offering experiences e-commerce cannot provide.

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