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“Work hard, take risks”: 5 minutes with Billini founder Susannah Khouzame

Glamorous shoe label Billini founder and creative director Susannah Khouzame is a self-taught success story. Here, she discusses why the footwear business is unique and the importance of physical retail.   Inside Retail: You had no experience in footwear when you launched Billini 13 years ago and you are a self-taught shoe designer who picked up some great skills along the way. What do you wish you had known at the start of your Billini business journey?  Suzanne Khouzame: When I think b