Barbeques Galore reduces shipping costs, increases revenue, and transforms customer experience.

High shipping costs, supply chain disruption, and low stock visibility were all challenges faced by Barbeques Galore. The business struggled to fulfill orders in a reasonable timeframe and as a result, customer experience was impacted. 

By implementing Fluent Order Management with their trusted partner, Amblique, Barbeques Galore revolutionised their operations. Delivering real-time inventory visibility, streamlined fulfillment, and an exceptional customer experience that boosted sales and opened new revenue streams.

The results?

• 49% faster order processing
• 32% faster shipping dispatch
• 30% reduction in excess inventory
• Significant eCommerce conversion lift—overnight!

“Since implementation, our time to process orders has decreased by 49%. We saw an increase in eCommerce conversion rates practically overnight and a visible improvement in our Net Promoter Score. It’s been a game changer for us.”
— Nathan Simmons, Head of Omni-channel & Technology, Barbeques Galore

Get the inside story on how Barbeques Galore future-proofed their fulfilment operations—and how you can too.