Dr Gary Mortimer is a Professor of Marketing and Consumer Behaviour at the QUT Business School. Prior to joining QUT, Professor Mortimer spent over 20 years working with some of Australia’s largest general merchandise and food retailers. He is an active researcher in the areas of food retailing, retail operations and shopping behaviour. Professor Mortimer was appointed to the Advisory Board of the Institute of Food Products Marketing, Philadelphia (US) in 2012 and holds editorial board positions with the Journal of Retailing and Consumer Behaviour and the International Journal of Bank Marketing.