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Girl receiving paper parcels from online delivery service. Delivery man courier in medical face mask and protective gloves giving paper shopping bags to customer. Safe delivery, coronavirus COVID-19

Gazing into the post-COVID-19 crystal ball

From the acceleration of e-commerce and the rise of small retailers to the continuation of touchless payments, here are a few post-pandemic predictions for the retail sector.

How supermarkets are winning hearts and minds

It could be said that prior to coronavirus, there wasn’t a lot of love or loyalty for Australia’s major supermarkets.

What’s in store for supermarkets in 2020 and beyond

It’s farewell to collectables and hello to premium products in 2020.

Why male makeup is on the rise

It’s only been taboo for men in the past century, but now it’s on the rise again.

Do election periods impact retail spending?

The simple answer is no, but that won’t stop retailers from saying so.

Licenced to steal: Why good customers behave badly

And how you can stop them.

Winds of change: Is Kaufland a cause for concern?

With the arrival of Kaufland on the Australian supermarket scene, do incumbent players need saving?

Do shoppers have an appetite for premium grocers?

Discount grocers continue to outperform supermarkets, but the ‘premium’ market appears ripe for exploitation

Do shoppers have an appetite for premium grocers?

Previous attempts to launch an upmarket grocer in Australia have failed – can David Jones make it work?

Amazon redefines decentralised distribution

It’s pretty pointless having an endless variety of goods and a secure site, if you can’t get items to a customer’s home in a fast and efficient manner.

Amazon in Australia might not be the end of retail as we know it

Australian retail will kill itself if it doesn’t adapt to an ever changing consumer and focus on experience over price.

The growth of supermarket phantom brands

A look at the opportunities and risks encountered when retailers like Woolworths launch phantom brands.

Supermarkets: Time wars and the ‘Go Economy’

Why the battle for supermarkets will soon shift from a price war to a time war as the ‘Go Economy’ grows.

Twitter

The worst case scenario for many retailers came to fruition on Monday afternoon, when Victorian Premier Daniel Andr… https://t.co/zyRB162Yip

3 days ago

Retail in Melbourne to be forced to close from 11:59pm this Wednesday. Contactless click-and-collect and online del… https://t.co/8um79lnp76

4 days ago

Macca's stores around the world are getting a makeover. We go behind the scenes with the design agency that created… https://t.co/1lEOwd3dPE

4 days ago