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Brian Walker

Brian Walker is founder and CEO of Retail Doctor Group, a retail advisory and consultancy group and the Australian elected partner member of the global retail expert’s alliance Ebeltoft Group.

From the author

Why are people stockpiling toilet paper? We asked four experts

The surge in demand for one particular commodity has seen supermarket shelves stripped bare: toilet paper. But why toile...

Virus fears fuel online grocery sales as supermarkets enforce further product restrictions

Online grocery sales up 45 per cent in recent weeks, as shoppers stay home.

Virus stimulus to be aimed at business

A multi-billion dollar stimulus package is expected to be released next week.

The 5 Golden Rules of reducing your occupancy costs: Rule #5

Contributor Brian Walker on what to do after you sign your lease.

The 5 Golden Rules of reducing your occupancy costs: Rule #4

Contributor Brian Walker explains how to negotiate with confidence.

The 5 Golden Rules of reducing your occupancy costs: Rule #3

Contributor Brian Walker explains how to diagnose your own business before entering a centre.

Why is pureplay online retail so rarely profitable?

Our contributor makes some back-of-the-envelope calculations to answer this perennial question?

The 5 Golden Rules of reducing your occupancy costs: Rule #2

Contributor Brian Walker reveals the important clauses in your lease.

The 5 Golden Rules of reducing your occupancy costs: Rule #1

Everything you need to know before you sign a lease.

The limbic system, the cognitive mind and the user illusion that misleads

This misconception about consumers is still rampant in retail.

The case for swimming against the current

Why when everyone else is zigging, it's time to zag.

Don’t innovate, adapt: What retailers can learn from Ikea

The furniture retailer has adapted its iconic store format for urban shoppers.

The megatrend being adopted by leading retailers

Opinion: Why more retailers are embracing this 'megatrend'.

The new retail acronym you need to know

ROPO, or ‘research online, purchase offline’ is the latest buzzword.

How to cut through the kaleidoscopic customer journey

Three tips for building a community in the age of social media.

It takes people to bring retail alive

Store staff have a huge influence on the customer experience. Are you investing in them?

European retail: The greatest hits

Fresh off a retail study tour, Brian Walker reviews the best of European retail.

The space race: How to design your shop floor to build loyalty

A case for taking products off the shelves, and putting classrooms in the store.

The truth about physical store closures in retail

A closer look at global store closure data, and a plea for local data.

Why retail basics are the key to a great customer experience

Why being a great retailer is fundamental to the customer experience.