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Brian Walker

Brian Walker is founder and CEO of Retail Doctor Group, a retail advisory and consultancy group and the Australian elected partner member of the global retail expert’s alliance Ebeltoft Group.

From the author

The relationship between online and physical retail? It’s complicated.

What we can glean from the past Christmas trading season.

A look at the future of retail in 2019 and beyond

These will be foundation years for digital growth.

How healthy paranoia could save your business

Opinion: The two common factors in global retail collapses.

Will you be swallowed up by retail’s ‘great divide’?

The difference between shopping and buying.

Why personality matters

Demographics are yesterday’s news when it comes to customer segmentation.

Never mind the features, feel the benefits

People rationalise product features with their brain, but they buy benefits with their heart.

Retail learnings from the vision and legacy of Apple

Brian Walker on why many retailers try to copy Apple in their shop designs yet fall short in the actual implementation.

How to beat the machine

Brian Walker on the power of storytelling in retail.

Keeping the best of the old, creating the ‘now’

Brian Walker on a classic brand that is innovating and reinventing itself.

Do you own the retail space?

What invitation do you have to play in the great game of retail?

Why shortening the transaction gap and lengthening the experience matters

As retail changes stores need to realise the opportunity of experience.

Why Australian retail is breaking under the weight of stock

Brian Walker on the 'scourge' of the retail proposition.

Digital mythbusters for retailers

Brian Walker on the new business models born under the term, digital.

Boards of today and tomorrow

Brian Walker wonders if the role of the board has changed in modern times.

Gaining your unfair advantage

Brian Walker on the insidious effect of cannibalisation between physical retailers.

“You talking to me?”

Brian Walker examines the art of telling your story.

Retail predictions for 2018

Brian Walker predicts the big five retailing trends for the year.

The theatre of Christmas retailing

Brian Walker says it’s showtime for retailers – and time to maximise trade during the crucial period.

Debunking the bunk on Amazon

Brian Walker asks if we can all please take a chill pill with regards to Amazon.