Major chains lost 130,000 customers to independents last year.
Foodland and Dan Murphy’s were among the other winners.
Coles is now among the least trusted brands in the country.
Consumers are expected to spend 2.9 per cent more than Christmas 2018.
International brand wins Australia’s trust over domestic competition.
The RBA holds interest rate steady for 24th consecutive month.
Declining house prices and credit outweigh improved retail sales.
Clothing retailer ranked highest in customer satisfaction.
Customer satisfaction is on the rise for some of Australia’s largest retailers.
German entrant top dog on perception metrics.