Unmanned stores have been the subject of occasional reports over the past 12 months, but this belies the scale of what’s actually occurring in the retail format. Below is a roundup of the current state of unmanned stores in Asia, which is where most of the activity is. What is an unmanned store? Put simply, it is a store with no staff. Shoppers typically enter with a QR code or via a smartphone app and check out using a mobile payment platform on their smartphone. Most unmanned stores are conv
Unmanned stores: vending machines on steroids, or new retail format?
June 8, 20184 mins read