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Unmanned stores: vending machines on steroids, or new retail format?

Unmanned stores have been the subject of occasional reports over the past 12 months, but this belies the scale of what’s actually occurring in the retail format. Below is a roundup of the current state of unmanned stores in Asia, which is where most of the activity is. What is an unmanned store? Put simply, it is a store with no staff. Shoppers typically enter with a QR code or via a smartphone app and check out using a mobile payment platform on their smartphone. Most unmanned stores are conv

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  • Unlimited access to news,insights and opinions
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