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Pet stores: Following animal instincts

As Australians began self-isolating and working from home, many sought comfort in spending more time with their furry friends. Here, three pet retailers describe how coronavirus has impacted their businesses and how they have responded to customers. George Wahby, CEO, Petbarn and Greencross Vets How has COVID-19 impacted the pet industry and how has it changed consumer shopping behaviour? In times of stress, people turn even more so to the retailers and service providers they trust. With over 80