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Online shoppers express anger over poor customer service

Steven Lew’s Global Retail Brands has found itself on the receiving end of a spate of negative online reviews after customers say they have faced unusually long shipping times for their online orders, received parcels with broken or missing items and been unable to reach customer service to resolve their issues. The oldest of several dozen one-star reviews on Google dates back to a year ago, though most of the complaints were published in the last fourth months, presumably in conjunction with

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