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Industry, unions divided over “complexity” of award system

A review of the award system to take place next year has been hailed by industry groups as a necessary step to achieve a simpler and more user-friendly General Retail Industry Award and reduce the incidence of underpayment in the sector.  “I don’t think anyone can deny our Modern Award is complex,” Dominique Lamb, the chief executive of the National Retail Association (NRA), told Inside Retail Weekly.  “The reality is it will serve everyone – both employers and employees –