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ANZ consumers have highest expectations in the world: Adobe

Photo by Austin Distel on Unsplash A new global index from Adobe shows consumers in Australia and New Zealand (ANZ) have the highest customer experience expectations in the world. The index, released on Monday, is based on a survey that asked thousands of consumers in ANZ, the US, UK, France, Germany, India, Japan and South East Asia about their expectations for digital experiences in the retail, travel and hospitality, media and entertainment and financial services industries. According to the