Free Subscription

  • Access 15 free news articles each month

Professional

Try one month for $5
  • Unlimited access to news,insights and opinions
  • Quarterly and weekly magazines
  • Independent research reports and forecasts
  • Quarterly webinars with industry experts
  • Q&A with retail leaders
  • Career advice
  • Exclusive Masterclass access. Part of Retail Week 2021

Australia Post names new retail divisional chief

(Source: Australia Post)

Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. 

Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham. She will oversee the company’s network of 4320 post offices.  

Catriona Noble. (Twitter).

In a statement, Graham said Noble’s appointment reflected the vital role the Post Office network plays at Australia Post.

“Over the past two years, we have seen how important our Post Office network has been in helping small businesses, connecting communities and building resilience.  Our Licensed Post Offices as well as our Corporate Post Offices provide essential services for mail, parcels, financial services plus an expanding range of other services for the community,” Mr Graham said.

“With her extensive customer experience working at McDonald’s Corporation and ANZ Bank, Catriona has the right skills, personality and energy to grow and evolve our Post Office network.” 

Noble worked with McDonald’s for 31 years, expanding its network across the region, and focusing on product development, customer advocacy and working with franchisees. She was CEO from 2010 to 2014. 

Her appointment to Australia Post follows Leonie Valentine’s commencement as executive GM customer experience and digital this month, and Tanny Mangos’s appointment as executive GM of community, sustainability and stakeholder engagement in December.

You have 7 free articles.

Masterclasses are for professionals only

Only $5 p/m for first 3 months
Become a Professional Already a professional? Login
  • Daily exclusive Members Only content straight to your inbox
  • Access to exclusive Retail Week events including all 4 Masterclasses 28 February - 3 March
  • Retail insights and intelligence
  • On-demand videos with industry professionals
  • Weekly careers advice specific to retailers
  • Independent research reports and forecasts
  • Q&A with industry experts
  • Content, content, content! Weekly and quarterly magazines