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Ian Johnston

The son of an architect, and grandson of a Hudson’s Bay fur trader, it was probably inevitable that Ian would combine his passion for design and retail to create a world-leading retail experience consultancy. In 2007 Ian founded retail experience consultancy Quinine, with a mission to help brands create world-class social, cultural and commercial experiences that would enrich and delight their customers' everyday lives.

From the author

Ethics versus innovation: How to create an anti-discriminatory store

As the retail industry quickly evolves and becomes more reliant on access to technology and digital devices, it’s impera...

5 ways to create a neurodiverse store

Here’s how to create an in-store experience that everyone can enjoy.

Opinion: Why neurodiversity matters in retail

According to Autism Spectrum Australia, one in 70 people are on the autism spectrum and for too long, they have been ign...