Placemaking and personal relationships: How to think global, act local

The 2020 pandemic was the most profound shared experience for a generation, creating a moment that brought everyone closer together and leaving us with a far greater appreciation of local businesses. In this sense, ‘community’ reached far further than our local neighbourhoods and brought a national, or even global, connection. Building relationships with retail staff We used to have relationships with many retail staff members; the banker we knew by name, the butcher who knew the family and

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