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What retail leaders can learn from the military

The best model for testing is the military, contributor Craig Padoa says. Winston Churchill is quoted as saying that however beautiful the strategy, you should occasionally look at the results. Retailers would do well to take his advice.  The world’s leading companies pour immense resources into testing. They’re always asking, is there a better way to do this? Sometimes you’ll see this testing in the headlines – news-friendly initiatives like robotic factories and drone deliveries.