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How to build the retail workforce of the future

Image of retail workers in-store
Retail expert Rosanna Iacono reveals the essential skills to creating the retail talent pool of the future. Writer William Gibson once said: “The future is already here – it’s just not evenly distributed.” The rapid acceleration of trends we’ve seen in the first half of 2020, thanks to Covid-19, proves Gibson right. The speed of adoption of new behaviours was only possible because the ideas and technologies applied already existed. This also applies to the changes experienced in the wo

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  • Unlimited access to news,insights and opinions
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