How to breed innovation

“Most of us understand that innovation is enormously important. It’s the only insurance against irrelevance. It’s the only guarantee of long-term customer loyalty. It’s the only strategy for out-performing a dismal economy.”- Gary Hamel Thank you for your fascinating and valid feedback last week, it was certainly interesting to see such attention to this topic. So much, that it has provided the impetus for part two on why innovation is for retailers an absolutely critic

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