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13 tips for better crisis communication

Richard Branson describes communication as the most important skill a leader can possess. And now, more than ever, employees are looking to their leaders for clear and strong communication. The demands and expectations being placed on leaders right now are like no other time in history. While many employees turn to their leaders for strong support and messages, we must be aware that they themselves are navigating their daily communications through uncharted waters – both verbally and emotional