Discover the delivery advantage
In this report:
- Prioritise the delivery touchpoints that matter most
- Tailor your delivery strategies for different demographic groups
- Maximise customer satisfaction to increase retention and sales
How to win shopper loyalty and outperform the competition.
We surveyed over 750 online shoppers to uncover the delivery pain points and expectations that truly matter. This report dives deep, analysing how delivery impacts brand perception and customer loyalty across key demographics.
