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Peter Birtles’ advice to retailers: “Be steadfast and brave”

Peter Birtles has stayed busy since stepping down as CEO of Super Retail Group in 2019. He’s on the board of the wholesaling giant Metcash, Sportscraft, Saba and Jag owner APG & Co., and charity Good360 Australia. He’s also the non-executive chairman of Universal Store, a youth fashion business that recently listed on the ASX. In this interview, we ask him about the state of the retail industry, why retailers need to do more to combat waste and what true inclusion looks like. Ins