Shae McDougall, KPMG
From the author

Analysis: Retail business models redefined
New business models have arrived. To make these ways of doing business deliver on their promises, retailers will need t...
Mar 24, 2022

Analysis: Consumers and the new reality
When toilet paper panic buying kicked in and many physical stores closed their doors, retailers knew that customers’ buy...
May 20, 2021

Welcome to the post-Covid customer
A generation of change has occurred in just a year, and leaders will need to navigate upheaval across many factors, forc...
Apr 27, 2021