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Analysis: Retail business models redefined

The retail industry has proven it can adapt and innovate to meet consumer expectations and invest in the technology to enable this. As store-based retail moves beyond its zenith, this ability to adapt is causing growth in platform ecosystems and omnichannel development – driving the next wave of competition and business-model evolution. With an evolving range of new routes to market, today’s retailers will need to decide which model they want to operate in the future or risk their business f