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Resonate Solutions

Resonate is the leading Australian Voice of the Customer (VoC), Voice of the Employee (VoE) and NPS Management software provider. Through a structured methodology, Resonate's platform is designed to systematically improve customer experience.

From the author

Inside Retail & Resonate Solutions

The one thing frontline teams must have to increase sales

Whether it’s good or bad, customer feedback can help retailers make concrete changes to improve the store experience.
Inside Retail & Resonate Solutions

How to bridge the gap between physical and online retail

Customers are demanding seamless experiences, and to achieve this retailers must address their data blind spots to accel...
Inside Retail & Resonate Solutions

Unlocking growth opportunities with consumers on the rebound

With consumers shopping for new partners, retailers have been presented with great opportunities to gain territory that ...