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Jo-Anne Hui-Miller

Jo-Anne Hui-Miller is managing editor - premium & features at Inside Retail. Jo has been reporting on news and current affairs ever since she began snooping around her parents’ bedroom, eavesdropping on phone conversations and writing what she discovered in her diary since she was in primary school. So really, she’s been wrangling major deadlines since she was six years old and has now mastered the fine art of juggling several of them at the same time. From the Sydney Morning Herald to News Corp and Telstra, Jo has been covering the business sector for almost 15 years and she’s as comfortable chatting to global CEOs and discussing business strategies as she is checking out the hottest new in-store experiences and attending fashion runway shows.

From the author

Video: Meet the designer who helped transform Freedom and Kmart

We chat with Kate Hopwood, Freedom’s head of design about what it’s like being at the helm of a brand’s transformation.

Q&A: Inside the life of a personal shopper

We chat with The Quarterly Edit about what it takes to successfully style clients and offer them fashion advice.

Who are Australia’s 20 coolest retailers?

From luxury fashion to loo paper, here are the homegrown heroes we’re proud to call our own.

Incu: Why we still believe in the future of CBD retail

The multi-brand fashion retailer has just unveiled its expanded flagship store in the heart of the city in Sydney.

Video: How Reebok is breaking down barriers for women

Reebok’s brand director for Asia-Pacific Arnna Johnstone chats about how the footwear giant continues to empower women.

This week in appointments

Here are the industry professionals moving in and out of the sector this week

Video: Here’s how Deciem has changed since Black Lives Matter

An interview with Deciem CEO Nicola Kilner about how the beauty giant is educating and engaging staff around systemic ra...

How to measure ROI on social media

Here are the metrics you need to determine how much you're getting out of your social media campaigns.

Is 2020 the year of fashion rental?

As the price- and eco-conscious customer emerges from coronavirus, it looks like fashion rental is set to take centresta...

Video: How to balance creativity with business

It’s not hard to spot a Doodad & Fandango piece of jewellery in a sea of sameness. Bold, colourful and sometimes eve...

Q&A: Here’s how to be global and act local

We chat with Jack and Jones country director Rikke Dahl-Thorup about the lessons she’s learnt since working at global fa...

How Modibodi plans to take periodproof undies all over the world

This Aussie period proof undies brand has plans to become a truly global business in the future.

Ready, set, go: Rebel bets on interactivity in the store of the future

Even in the current climate, experience remains at the heart of the sporting giant's new store concept.

This is the outdated recruitment practice retailers are still using

Too many retailers still utilise outdated recruitment practices, hiring solely for experience and skill without consider...
A woman sitting next to a table with a bag on top of it.

How Rachel Zoe uses luxury to connect with customers

The celebrity stylist and entrepreneur has just relaunched her lifestyle luxury subscription offer.
Two women laughing wearing white skivvies.

Q&A: How Universal Standard could be the most inclusive brand in the world

We chat with the US label's co-founder Alex Waldman about how it's challenging society's views of women's bodies and how...

Afterpay Australian Fashion Week: The show must go on

The newly named premier event of Australian design will be a combination of live and digial events next year.
a headshot of a CEO wearing a suit

From the source: Kay Oswald, Smile Direct Club

We chat with the unicorn retailer about the rise of telehealth, the future of retail - and what it's like talking to cus...
A skier on the slopes

French ski brand Rossignol grabs Beijing Olympics opportunity

Heritage French ski brand Rossignol is picking up the pace to build its direct-to-consumer strategy in China.
The inside of a cool fashion store with a yellow art installation.

Video: How the art of buying has changed in the time of coronavirus

We chat with Walid Zaazaa, founder of Singapore-based multi-brand retailer, Manifesto, about how to curate the perfect e...