Welcome to the first episode of The modern retail playbook, our new four-part video series with Commonwealth Bank, where we analyse what’s on the horizon for retail with some of the industry’s most respected leaders. In this first episode, Coco Republic creative director and co-owner Anthony Spon-Smith and Mirvac’s general manager of retail Kelly Miller discuss the future of physical retail with Jerry Macey, head of consumer at Commonwealth Bank. In this conversation, the panel chats about