Retail’s diminishing talent pool

Why has the experienced retailer become such a rare commodity and how do we reverse this crippling trend? Companies spend a fortune setting up a campus of coaching modules in an endeavour to replicate the ideal trader – a fanciful delusion by personnel of the schooled persuasion. Woefully unaware that the retailer’s greatest challenge is converting theory into practice, thus appeasing corporate and customer alike. Others choose to puppeteer from a central hub, preferring to rely upon a d

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