Retail benchmarking – How do you measure the measure?

Our retail landscape is changing at a rapid pace and competition has never been more intense. Consumers want cheaper, better, and faster products and services – and the only way to meet these demands is to continuously improve business practices. The problem businesses often face is that it can be difficult to determine what areas or processes need improvement, and further, exactly how they can be improved and by how much. Over the course of the next few articles I will discuss the role of

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