t she shared during her presentation at Retail Week:  1. Know yourself “When you really know yourself, this creates a platform on which great leadership can be built on. It’s only when we understand who we are that we can really lead,” said Callander, adding that it’s important that leaders need a deep understanding of their strengths and weaknesses, failures, motivations and fears. 2. Strong values Values that you believe in not only guide leaders in their businesses, but also in other parts of their lives, said Callander. “The biggest thing to bear in mind is that your values give you clarity in your decision making,” she said. “And when we have clarity in our decision making, it makes us much more content, much more confident and more in control because the decisions we’ve made match our values.” “Do you know your values? Are you living by those values? Is your organisation clear on its values? And is everyone aligned to those values? If not, I would encourage you to put in the work because once you do know your values, this will be your blueprint for all of your decision making going forward.” 3. Vision “A vision is seeing that bigger picture,” Callander noted. “It enables you to go beyond what is possible today and enables you to look forward to what is possible in the future.” According to Callander, creating an inspiring and clear vision is another principle that great leaders should live by as it engages people to achieve a goal. “But while that vision is important, you should remember that people follow a leader first and vision second,” she said. “If people are not committed to you as a leader, they won’t be committed to your vision, no matter how great your vision is or no matter how you communicate it.” 4. Courage “I truly believe that courage is that X factor that makes great leaders,” Callander said. “Courageous leaders make everyone around them believe in themselves and their ability.” Callander said every day she was a CEO, her main focus was on believing in herself, the people around her and making a positive impact on her teams. Making a good impact on others can create leaders by design, she said. 5. Giving Examples of leaders being giving could be offering someone an opportunity or giving someone the benefit of the doubt, being generous with your time or giving someone permission to take a risk or make a mistake. “In the context of leadership or leading in our own lives, there are things that go beyond a price tag,” she said. “Giving is about being in service to others.” 6. Lead by example This is about setting the tone, said Callander. Great leaders show others the way for others to act and follow. Leaders who lead by example roll up their sleeves – they never ask anyone else to do anything they wouldn’t do themselves.