Unboxing enhanced customer service
In this report:
- How retailers can use packaging to create personalised shopping experiences to foster customer loyalty
- Reduce costs, errors and ensure quality control with end-of-line automation
- Create positive consumer sentiment with sustainable packaging and transport methods
E-commerce is booming, with Australians spending $63.6 billion online last year and sales events, such as Black Friday showing an 88% increase in online purchases in 2023 compared with 2019. With this comes challenges, like managing high order volume, rising shipping costs and sustainability concerns from customers.
Download the free report to discover how retailers can use packaging to improve customer experience while streamlining costs and optimising their business.
Sponsored by Ranpak.
