The future of physical retail and how bricks-and-mortar stores are embracing technology and experiential shopping.

Bricks-and-mortar retail has defied predictions of gloom to perform strongly post Covid. But, customers have emerged with new shopping behaviours, expectations and habits that cannot be ignored.

It begs the question: what is the future of bricks-and-mortar retail in a post-pandemic world?

This report includes insights from the Inside Retail x Google retail forum that took place in November 2022. It draws on a case study of Rebel store’s tech reinvigoration, as well as different ways in which physical retail can successfully embrace digital signage and experiential shopping to keep up with changing shopping behaviour. 

Download the free report for insights into the future of physical retail amid changing consumer behaviour.

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