The Future of Physical Retail

In this report:
  • Physical stores must evolve in the current economic climate
  • Consumers are now used to the personalisation and tailored content offered online
  • How digital signage and kiosk technology can help retailers respond to changing consumer expectations

the future of physical retail

The future of physical retail and how bricks-and-mortar stores are embracing technology and experiential shopping.

Bricks-and-mortar retail has defied predictions of gloom to perform strongly post Covid. But, customers have emerged with new shopping behaviours, expectations and habits that cannot be ignored.

It begs the question: what is the future of bricks-and-mortar retail in a post-pandemic world?

This report includes insights from the Inside Retail x Google retail forum that took place in November 2022. It draws on a case study of Rebel store’s tech reinvigoration, as well as different ways in which physical retail can successfully embrace digital signage and experiential shopping to keep up with changing shopping behaviour. 

Download the free report for insights into the future of physical retail amid changing consumer behaviour.


For more information on the topic, check here and here.

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