The changing retail journey

How emerging technologies can help retailers win a competitive edge online and in a re-imagined physical store.

Retailers are now grappling with shifts in consumer behaviours and expectations, as well as the relentless pace of technological change.

It’s clear that to stay relevant in the digital space, modern retailers must evolve and invest in technologies to meet the customer and business needs of the future, both online and in-store.

On Thursday, 25 May, Inside Retail hosted a roundtable event with internet juggernaut Google, to discuss how societal shifts are affecting the retail journey.

For more information about the topic, check out these articles:

Physical stores are alive again – but beware: ‘boring retail is dead’

Revitalising retail: the power of digital signage and kiosk technology

How digital signage and kiosks can help stores match the online experience

 

 

The changing retail journey

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