Re-energising the customer and employee experience
- 73% of Australians prefer to shop in a physical store
- 83% of Australian consumers are more likely to shop with a retailer that offers a personalised shopping experience
- 40% of Australian shoppers are more loyal to retailers with seamless omnichannel shopping
Re-energising the customer and employee experience is the key to overcoming challenges faced by retailers in 2023.
Rising customer expectations, increasing costs, and labour shortages – just to name a few. And we’re sharing some ways to get started.
We thought you’d enjoy the trends and insights shaping Australian retail that Google Chrome Enterprise has put together. Learn how technology can help you deliver modern experiences – just in time for this holiday season.
For more information about the topic, check out these articles:
Why retailers are moving their ad spending into in-store digital assets
Physical stores are alive again – but beware: ‘boring retail is dead’
Revitalising retail: the power of digital signage and kiosk technology
How digital signage and kiosks can help stores match the online experience
