Amazon appoints company veteran to lead bricks-and-mortar business Amazon has made two senior appointments that reflect a sharpened focus on its bricks-and-mortar business. Doug Herrington has been named CEO of Amazon’s new Worldwide Amazon Stores business, which was formerly known as Consumer, and John Felton has been named the leader of the Operations business. Herrington brings 17 years of experience at Amazon to the role, including more than seven years as senior vice president of th
of the North American consumer business. He launched AmazonFresh in 2007 and has served on the e-commerce company’s senior leadership team since 2011.
“I think Doug will do great things for customers and employees alike, and I look forward to working with him in this leadership role,” said Amazon CEO Andy Jassy, who described him as a “unifier”, “highly curious” and “an avid learner”.
Felton brings nearly 18 years of experience at Amazon, including 12 years in retail and operations finance leadership roles. Most recently, he was head of the global delivery services group, encompassing global import/export, Amazon Logistics and last-mile delivery services.
He joined the senior leadership team in September 2020, and will report to Herrington in his new role.
“It’s worth remembering that Amazon currently only represents about 1 per cent of the worldwide retail market segment share, and 85 per cent of that worldwide market segment share still resides in physical stores,” Jassy said.
“If you believe that equation will change over time (which I do), there’s a lot of potential for us as we continue to be laser-focused on providing the best customer experience (broadest selection, low prices, fast and convenient delivery) while working on our cost structure to have the right long-term business.”
Dan Murphy’s boss to head M&S Food
Dan Murphy’s managing director Alex Freudmann is set to join Marks & Spencer (M&S) as managing director of food this November, following his resignation from Dan Murphy’s last month.
Freudmann will sit on the executive committee and succeed Stuart Machin, who was appointed CEO of M&S last month. Before taking on the new role on 1 November, he will remain in his role at Dan Murphy’s while a replacement is found and a transition completed.
“Alex will bring a great deal of experience and passion to our business,” said Machin. “He will be a great addition to our top team as we work together to deliver the next stage of our transformation.”
Freudmann added: “Although much has been achieved, huge opportunities remain, and I share the executive team’s belief in the long-term potential to double the size of the business.”
Freudmann joined Dan Murphy’s in 2020, leading “significant changes”, including a substantial shift to digital and online. Before Dan Murphy’s, he served at Coles for 10 years in different roles, latterly as director of Fresh Food. During his tenure, he implemented a new store format programme, which rolled out to more than 740 stores.
Machin was CEO and MD at Target Australia and held the COO and operations roles with Coles in Australia before returning to the UK in 2016.
Australia Post’s head of network technology leaves
Australia Post’s head of technology for network and infrastructure engineering Shane Hazim has left the organisation for a new role at Cisco.
While he was at Australia Post, Hazim implemented a software defined wide area network (SD-WAN) that significantly reduced the organisation’s downtime and saved costs, according to iTnews.
The project recently took home the top prize at the 2022 iTnews Benchmark Awards.
Announcing his departure on LinkedIn, Hazim thanked Australia Post’s partners and team members “for an amazing eight years”.