How shopping centres are embracing wellness to attract customers

Yoga at Rundle Mall. Image: Andre Castellucci
Even prior to the Covid-19 pandemic, the wellness industry was booming. Add to that global lockdowns and travel restrictions, and well-being has emerged as a key focus for many consumers – and thus, for many retailers as well.  Comprising physical, social and emotional components, there are many aspects that contribute to personal well-being. When it comes to retail, well-being is defined as a shopper’s perception of the extent to which the shopping centre contributes to their overall q

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