Explore free reports
The influence of deep customer insight on retail profit margins
In June 2024, Inside Retail hosted a roundtable event with renowned experience management platform, Qualtrics, to discus...
A 7-step guide to prepare your brand for Shopify Plus migration
Cost, flexibility, scalability or simply freeing your business from the restriction of legacy architecture and on-going ...
Discover the delivery advantage
How to win shopper loyalty and outperform the competition. We surveyed over 750 online shoppers to uncover the de...
Unboxing enhanced customer service
E-commerce is booming, with Australians spending $63.6 billion online last year and sales events, such as Black Friday s...
It’s all about the customer experience
Actionable digital strategies to optimise online, mobile and in-store shopper satisfaction. In today’s digital ret...
How to turn expansion into growth
Expanding your business from Australia into new markets is a promising endeavor, but it can quickly turn into a costly m...
Navigating the future: Essential strategies for senior retail leaders
A blueprint for senior retail leaders. Today’s shoppers are value-conscious and tech-savvy, demanding convenience,...
Mastering the art of retail promotion in 2024
Strategies to captivate consumers. The time is right for a compelling analysis of major sales events, and our report ...
Delighting the 2024 shopper
The ‘Delighting the 2024 shopper’ report delves into what customers want. If you’re already offering competi...
Top 50 people in e-commerce 2024
Introducing the 2024 Top 50 People in E-commerce! Six months ago, we asked Inside Retail readers to nominate outstanding...
Embracing the creator economy
Retailers are recognising the importance and power of the creator economy as a marketing tool. The rise of e-commerce an...
Australian Retail Outlook 2024
Prepare for the Changing Landscape The results of the 2024 Australian Retail Outlook are in, and we’re excited to ...
How to improve your payment processing and increase revenue
Unlock the secrets to boosting your revenue with BridgerPay’s comprehensive report. Delve into the world of...
The impact of gamification on loyalty strategies
Customer acquisition and engagement. As the experience of the customer journey becomes more customised to a customerR...
20 Coolest Retailers in Australia 2023
Discover what brands are pushing the boundaries in retail. These 20 Australian brands are innovating and experimenting w...
2024 Retail Insights and Shopper Sentiment
The 2024 Retail Insights and Shopper Sentiment report is a combined effort from Lightspeed and Inside Retail and delves ...
Digital distinction: Attracting and retaining a new breed of customer
How should consumer businesses respond when budget-conscious consumers are changing up how they shop and spend? The emer...
A dollar saved is a dollar earned
Cashrewards partnered with Inside Retail to conduct a nationally representative survey of 755 Australian shoppers and th...
Top 25 Retailers
Discover who this years Top 25 Retailers are by revenue return. Inside Retail’s annual ranking of the Top 25 retailers b...
Re-energising the customer and employee experience
Re-energising the customer and employee experience is the key to overcoming challenges faced by retailers in 2023. Risin...