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Behind Ritchie’s ‘lean and mean’ approach to online grocery

Ritchies Supermarkets CEO Fred Harrison at the Carrum Downs store. Image: Supplied.
As Ritchies Supermarkets heads into its 151st year in business, CEO Fred Harrison is embarking on a digital revolution to thrust the business into the 21st century. Here, Harrison shares the importance of local manufacturers to the business and why they’ve decided to finally take the plunge into online.  INSIDE FMCG: How important is local manufacturing to your business? Fred Harrison: I think one of the key things we learned from the pandemic is that imports are unreliable. We accep