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retail training

retail training Archives

Opinion: Why retail needs to be elevated from a job to a career

Young Australians see retail jobs as a stop-gap in their careers rather than a long term proposition.

Here’s the real reason customer abuse is rising

Covid-19 brought abuse of retail workers to new heights but the problem has been around forever. Two academics propose a...

Swinburne teams up with The General Store to train next-gen retail talent

A new partnership between Swinburne University of Technology and The General Store aims to train the next generation of ...

Class is in session: Get schooled on skincare at MECCAversity

Beauty retail giant Mecca has democratised its education and learning platform with the launch of MECCAversity since Cov...

More than skin deep: Why I love working at Mecca as a skincare expert

As any savvy beauty retailer knows, selling skincare is about more than just reducing pores and busting blemishes, but b...

Here’s why Mosaic Brands’ CEO believes retail training drives success

Scott Evans discusses the launch of Mosaic Academy, an online training program for frontline retail staff.

Underqualified store managers are a problem in retail. Here’s why

Here’s how hiring underqualified store managers can damage staff morale and the customer experience.

Lululemon launches free business course for store managers

The course is being offered in partnership with Swinburne Online.

Hazy in the pews

Stuart Bennie on being on top of your subject matter before preaching it.