Report: Aussie retailer chase volume and sales, at the expense of margins.
Post-Christmas sales look to be back in vogue as retailers’ optimism wanes.
Part two: Maybe retailers are the rats and the customers have conditioned us.
The days of collecting static data and feeling proud because of the large number of customers recorded in your database are over.
The stupidity meter hit an all time high last week when it was claimed a “retail recession” is upon us.
Just like traditional retailers run out of geography, eventually e-commerce will run out of new customers too.
It has been around for many years but is getting worse and now become endemic.
Stuart Bennie looks at the growing margin culture and asks ‘What are we breeding?”